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Better by Design Real Estate, LLC operates the web site at
www.BetterByDesignRE.com
("Site"). We respect the privacy of each user of the Site
(referred to as "you" or "a user"), whether you are just
beginning your real estate search or have already become a
customer. This Privacy Statement gives you specific
information about how we protect your privacy, how we treat
information we collect on the Site that identifies an
individual user ("Personal Information"), and how we use
aggregated information.
BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR
ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO
THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE.
We reserve the right to modify this Statement at any time by
posting a notice on the Site's home page. (If we consider it
appropriate, we may also provide additional notice of
significant changes.) Your use of the Site after the date of
the last modification listed at the beginning of this
Privacy Statement indicates to us that you agree to the
changes.
Location of Servers and Transfer of Information to the
United States
The Site is hosted by servers in the United States. If you
are located outside of the United States, your Personal
Information will be transferred to the United States. By
submitting your Personal Information, you consent to its
transfer to the United States and to its storage,
processing, and use there in accordance with this Privacy
Statement.
Scope of this Privacy Statement
This Privacy Statement applies to your use of this Site
only. We do not own, operate or control the web sites of our
Franchisees or sales associates. Accordingly, this Statement
does not apply to a Franchisee's or sales associate's web
site or to a Franchisee's or sales associate's collection,
use, storage and disclosure of your Personal Information.
1. Collection and Use of Your Personal Information
We collect your Personal Information on the Site in order to
enhance the services we offer you. We collect Personal
Information from you only when you voluntarily submit it in
order to obtain certain services or information, including
(A) registrations for special communications, such as saving
a search for you and, but only if you request it, sending
you new listings that fit the profile of your saved search;
(B) requests to find a property, to list your property, and
to find a sales associate; (C) requests to contact us; (D)
requests to receive periodic industry updates; (E) requests
to email a listing to a friend; and (F) applications for
employment.
Requests to Find or List a Property and to Find a
Sales Associate
If you submit a request through this Site to find or list a
property or to find a sales associate, you will be asked to
provide Personal Information and we refer this information
to Franchisees or sales associates to respond to your
request. For example, if you ask that we list your property
or if you ask to see more listings in a given area, you will
be directed to a Franchisee in that area.
Contacting Us
If you contact us, we collect Personal Information, which is
retained or referred to an independent Franchisee or sales
associate depending on the nature of your inquiry. If you
are looking for a property or a sales associate, it is
referred to a Franchisee or sales associate; if your inquiry
or complaint requires a response from us, it is referred to
the appropriate department for research and a response. The
information we collect is not used in any other way and is
not retained after one year.
Refer a Listing to a Friend
If you choose to send a listing to a friend, you will be
asked to provide the friend's email address. We do not store
this information, and the information is used only to send
the one-time referral email.
Employment Inquiry
If you are seeking employment, you will be asked to provide
Personal Information about yourself. We refer this
information to Franchisees in the geographic area in which
you live. If you have sought employment at our company
headquarters, the information is forwarded to our Corporate
Human Resources Department.
2. Collection of Non-Personal Information
Even if you do not send us any Personal Information, we
collect information about how you use our site
("Non-Personal Information"). This information cannot be
used to identify you personally and is explained in more
detail below under "Non-Personal Information".
Cookies
A cookie is a small data file, often including an anonymous
unique identifier, that is sent from a web site's computer
and stored on your computer's hard drive. Use of cookies is
common on the Internet. A web site can send its own cookie
to your browser if your browser's preferences allow it, but
(to protect your privacy) your browser permits a web site to
access only the cookies it has already sent to you, not the
cookies sent to you by other sites. You can configure your
browser to accept all cookies, reject all cookies, or notify
you when a cookie is sent. (Each browser is different, so
check the "Help" menu of your browser to learn how to change
your cookie preferences.) You can reset your browser to
refuse all cookies or indicate when a cookie is being sent.
But if you refuse cookies, some parts of the Site will not
function properly and may not provide services or
information you have requested. For example, without
cookies, we will not be able to provide you with searches
that you have asked us to save.
Non-Personal Information
Like many sites, we obtain Non-Personal Information such as
IP (internet protocol) addresses, browser types, the name of
your ISP (internet service provider), information about
where a user comes from before arriving at our Site, what
pages a user visits, the order of those pages, and the
amount of time spent on each. A vendor performs this service
for us by sending a cookie to gather this information,
compile it, and report to us. We use Non-Personal
Information to customize the advertising and content you
see, improve our services, conduct research, and provide
anonymous aggregated reporting for internal audits and
third-parties.
Advertising Networks
We send to your web browser some of the advertisements you
see when you use our network of web sites. However, we also
allow other companies, called third-party ad servers or ad
networks, to serve advertisements within our web pages.
Because your web browser must request these advertising
banners from the ad network web site, these companies can
send their own cookies to your cookie file, just as if you
had requested a web page from the web site. Please note that
if an advertiser asks us to show an advertisement to a
certain audience (for example, men ages 18-34) or audience
segment (for example, men ages 18-24 who have viewed sports
content) and you respond to that ad, the advertiser or
ad-server may conclude that you fit the description of the
audience they are trying to reach. As always, remember we
authorize our third-party ad servers to employ anonymous
cookies only for ad delivery and anonymous targeting. Our
third-party ad servers do not collect, nor do we give them
access, to any Personal Information about you.
Opting Out of Third-Party Ad Servers
If you want to prevent a third-party ad server from sending
and reading cookies on your computer, currently you must
visit each ad network's web site individually and opt out
(if they offer this capability).
3. Use of Information
We use the Personal Information and the Non-Personal
Information we collect on the Site (A) to provide you with
the services that you ask to receive through the Site,
including saving searches and, if you request it, sending
you updates about those searches, (B) to receive, if you
choose, to receive periodic industry updates, (C) to answer
your questions or complaints, (D) to refer you to
Franchisees and sales associates about finding or listing a
property or to locate a sale associate; (E) to refer a
listing to a friend, and (F) for analytical purposes to help
us improve the Site and for our business generally.
4. Sharing Your Information
We do not rent, sell, or share with third parties the
Personal Information we collect from you on this Site except
(i) to provide information or services that you have
requested, (ii) with your permission, or (iii) under the
following circumstances:
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A. |
Third party vendors we engage to provide services on
our behalf, such as hosting, web-site development,
and support, have access to Personal Information,
but they have agreed not to disclose the Personal
Information or to use it for any purpose other than
providing the requested services. |
|
B. |
There may arise special circumstances where it is
necessary for us to disclose and use Personal
Information and Non-Personal Information, such as:
to enforce this Privacy Statement or any other part
of our Terms & Conditions (http://www.BetterByDesignRE.com/terms_of_use.htm);
to protect our property or rights; to protect the
safety of anyone; to investigate, prevent, or take
action regarding illegal or improper activities; to
carry out a merger or consolidation with another
entity, a sale or transfer of some or all of our
assets, or any similar transaction; or for other
reasons we determine in good faith are necessary,
appropriate, or required by law, such as when we
respond to subpoenas, court orders, or other legal
or administrative process. |
The Site contains links to third-party web sites, including
a mortgage company, our Franchisees, our advertisers, or
banner advertising. If you hold your mouse over a link, it
will indicate whether clicking the link will send you off
our Site. When you click on those links, you will go to a
third-party site where you will be subject to that site's
privacy statement and we encourage you to read that policy
statement. Please be aware that we are not responsible for
the privacy practices of those other web sites and we
expressly disclaim any liability for their actions,
including actions relating to the use and disclosure of
Personal Information by those third parties. We remind you
to be aware of when you leave our Site and enter a
third-party web site, including one of our independent
Franchisees, and again encourage you to read the privacy
statement on any web site that collects your Personal
Information.
5. Security
Our hosting services maintains its systems in accordance
with reasonable industry standards to reasonably secure the
information of its customers. However, no data transmission
over the Internet can be guaranteed to be 100% secure.
"Perfect security" does not exist on the Internet, and you
use the Site at your own risk.
6. Correction/Updating Personal Information
If your Personal Information changes or if you no longer
wish to use the Site, you may correct or update your
Personal Information or unsubscribe from any industry
updates you have requested by modifying or deleting your
profile on the Site, writing to customer service at:
Better by Design Real Estate, LLC
Attn: Interactive Marketing
505 Scranton Carbondale Highway, Suite 2
Scranton, PA 18508
or
unsubscribe@BetterByDesignRE.com
7. Children
This Site is not directed to children under the age of 13
("Children"), and we do not knowingly collect any
information, including Personal Information, from Children.
8. Comments and Questions
If you have any questions or concerns about this Privacy
Statement, please contact us by using the "Contact
Us" feature or by postal mail at
Better by Design Real Estate, LLC
Attn: Interactive Marketing
505 Scranton Carbondale Highway, Suite 2
Scranton, PA 18508 |
